Terms & Conditions
Last revised: 9th Nov 2023
Welcome to MalarVikram.com, the website and online service of Malar Vikram, an award-winning Chennai based designer, specialising in exclusive, high-end bridal wear. This page explains the terms and conditions by which you may use our website and online service. By accessing or using MalarVikram.com, you signify that you have read, understood, and agree to be bound by these Terms and Conditions and to the collection and use of your information as set forth in our Privacy Policy, whether or not you are a registered user of our website.
We reserve the right to amend these Terms and Conditions at any time and without notice. If we do this, we will post the amended Terms and Conditions on this page and indicate at the top of the page the date these terms were last revised. Your continued use of the website after any such changes constitutes your acceptance of the new Terms and Conditions. If you do not agree to any of these terms or any future Terms and Conditions, do not use or access (or continue to access) the website. This Agreement applies to all visitors, users, and others who access the website.
Privacy
We care about the privacy of our users. By using the website, you consent to have your personal data transferred to and processed in India. You also agree to abide by our Privacy Policy, which is incorporated by reference into these Terms and Conditions.
Electronic Communications
When you use the website or send emails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by email or by posting notices on the website. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
Copyright
All content included on the website, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Malar Vikram or its content suppliers and protected by Indian and international copyright laws. The compilation of all content on the website is the exclusive property of Malar Vikram and protected by Indian and international copyright laws. All software used on the website is the property of Malar Vikram or its software suppliers and protected by Indian and international copyright laws.
Trademarks
Malar Vikram, MalarVikram, MalarVikram.com, and other website graphics, logos, page headers, button icons, scripts, and service names are trademarks, registered trademarks, or trade dress of Malar Vikram in India and/or other countries. Malar Vikram’s trademarks and trade dress may not be used in connection with any product or service that is not Malar Vikram’s, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Malar Vikram.
All other trademarks not owned by Malar Vikram that appear on the website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Malar Vikram.
Site Access
Malar Vikram grants you a limited license to access and make personal use of the website and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Malar Vikram. This license does not include any resale or commercial use of the website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of the website or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools.
The website or any portion of the website may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Malar Vikram. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Malar Vikram without express written consent. You may not use any meta tags or any other “hidden text” utilizing Malar Vikram’s name or trademarks without the express written consent of Malar Vikram. Any unauthorized use terminates the permission or license granted by Malar Vikram.
You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Malar Vikram so long as the link does not portray Malar Vikram, or its products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Malar Vikram logo or other proprietary graphic or trademark as part of the link without express written permission.
Your Account
If you use the website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Malar Vikram reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in its sole discretion.
Reviews, Comments, Communications, And Other Content
Visitors may post reviews, comments, photos, and other content; send e-cards and other communications; and submit suggestions, ideas, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam.”
You may not use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Malar Vikram reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.
If you do post content or submit material, and unless we indicate otherwise, you grant Malar Vikram a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant Malar Vikram and its sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify Malar Vikram for all claims resulting from content you supply. Malar Vikram has the right but not the obligation to monitor and edit or remove any activity or content. Malar Vikram takes no responsibility and assumes no liability for any content posted by you or any third party.
Risk of Loss
All items purchased from Malar Vikram are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
Product Descriptions
Malar Vikram attempts to be as accurate as possible. However, Malar Vikram does not warrant that product descriptions or other content of the website is accurate, complete, reliable, current, or error-free.
Pricing
Except where noted otherwise, the list price displayed for products on the website represents the full retail price listed on the product itself, suggested by the manufacturer or supplier, or estimated in accordance with standard industry practice; or the estimated retail value for a comparably featured item offered elsewhere. The list price is a comparative price estimate and may or may not represent the prevailing price in every area on any particular day. For certain items that are offered as a set, the list price may represent “open-stock” prices, which means the aggregate of the manufacturer’s estimated or suggested retail price for each of the items included in the set. Where an item is offered for sale by one of our merchants, the list price may be provided by the merchant.
With respect to items sold by Malar Vikram, we cannot confirm the price of an item until you order. Despite our best efforts, a small number of the items in our catalog may be mispriced. If the correct price of an item sold by Malar Vikram is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation. You can read our full Pricing Policy details here.
Shipping
We offer FREE SHIPPING for all orders in India.
For International orders, there will be a free shipping for orders above $280.
If order value is less than $280, a shipping cost of $20 (1500 INR) would be added at the time of checkout.
We use ShipRocket, a reputed courier service to deliver your orders. The delivery time may vary depending on your location and the availability of the product. Generally, we aim to deliver your order within 15 working days.
However, due to unforeseen circumstances, such as bad weather, strikes, or delays by the courier service, the delivery time may be longer. We will provide you with a tracking number and link to track your order once it is shipped. We are not responsible for any loss or damage of your order during transit.
Duties and Taxes
The prices displayed on our website are inclusive of all applicable taxes, such as Goods and Services Tax (GST). However, you may be required to pay additional fees or charges depending on your location and delivery method. These fees or charges may include:
- Customs duties, import taxes, or other fees imposed by your country or region
- Delivery charges, surcharges, or handling fees imposed by the courier or delivery service provider
- Any other fees or charges that are beyond our control
We are not responsible for any such fees or charges. You are solely responsible for paying them to the relevant authorities or service providers. Please check with your local customs office or delivery service provider for more details.
Exchange & Returns Policy
At Malar Vikram, we strive for your satisfaction with every purchase. If for any reason you need to make an exchange or return, please reach out to us. We are here to assist you.
For domestic returns and exchanges:
If the item you received isn't quite what you expected, we're happy to exchange it for a different size, color, or style. In the rare instance that a product from Malar Vikram is damaged, defective, or not as anticipated, you have the option to return it within 15 days of delivery. The product should be unused and in its original condition with the original invoice, packaging, and price tags. Reach out to us at sales@malarvikram.com for assistance. Upon receipt, our customer care team will guide you through the quality check process and update you on the refund or exchange status.
Please note, we do not accept returns or exchanges for gift certificates, jewelry, or accessories once dispatched, unless due to a manufacturing defect. Items purchased at a discounted price are considered final sale and are not eligible for refund or exchange.
For international orders:
We are unable to offer merchandise exchanges or returns for orders shipped internationally. In the event that the merchandise received is damaged, defective, or different from what was expected, please contact us at sales@malarvikram.com within 48 hours of receiving the order.
Please be aware that refunds on international orders do not cover duties, taxes, or tariffs paid by the customer.
For further assistance or inquiries, kindly contact us at sales@malarvikram.com. Your satisfaction is our priority at Malar Vikram.
Sizing
We offer a range of sizes for our products, from XS to XXL. You can refer to our size chart to find the best fit for you. However, please note that the size chart is only a general guide and may not reflect the exact measurements of each product. Some products may run smaller or larger than the standard size, depending on the style, fabric, and cut.
We recommend that you check the product description for any specific sizing information before placing your order. If you are unsure about your size or need any assistance, please contact us by email or phone and we will be happy to help you.
Product Properties and Wash Care
We use high-quality fabrics and materials to create our products. However, due to the nature of some fabrics and materials, they may have certain properties or characteristics that are inherent to them.
For example, some fabrics may shrink, fade, bleed, or wrinkle after washing or wearing. Some materials may have variations in color, texture, or finish due to the dyeing or manufacturing process. These are not defects or flaws, but rather natural features of the fabrics and materials.
We advise you to follow the wash care instructions provided on the product tags and labels to maintain the quality and longevity of your product. We are not responsible for any damage or deterioration of your product caused by improper wash care or handling.
Colours
We have made every effort to display the colors of our products as accurately as possible on our website. However, the actual colors you see may depend on your monitor, screen resolution, or device settings. We cannot guarantee that your monitor, screen, or device will accurately reflect the true colors of our products. Please note that slight color variations may occur between different batches of the same product due to the dyeing or manufacturing process. These are not defects or flaws, but rather natural variations of the colors. We appreciate your understanding and cooperation regarding the colors of our products.
Disclaimer of Warranties and Limitation of Liability
The website and all information, content, materials, products, and services included on or otherwise made available to you through the website are provided by Malar Vikram on an “as is” and “as available” basis, unless otherwise specified in writing. Malar Vikram makes no representations or warranties of any kind, express or implied, as to the operation of the website or the information, content, materials, products, or services included on or otherwise made available to you through the website, unless otherwise specified in writing. You expressly agree that your use of the website is at your sole risk.
To the full extent permissible by applicable law, Malar Vikram disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Malar Vikram does not warrant that the website; information, content, materials, products, or services included on or otherwise made available to you through the website; their servers; or email sent from Malar Vikram are free of viruses or other harmful components. Malar Vikram will not be liable for any damages of any kind arising from the use of the website or from any information, content, materials, products, or services included on or otherwise made available to you through the website, including, but not limited to, direct, indirect, incidental, punitive, and consequential damages, unless otherwise specified in writing.
Certain state laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you might have additional rights.
Indemnification
You agree to indemnify, defend, and hold harmless Malar Vikram, its affiliates, officers, directors, employees, agents, licensors, and suppliers from and against all claims, losses, liabilities, expenses, damages, and costs, including, without limitation, attorneys’ fees, arising from or relating in any way to your use of the website, your conduct in connection with the website, or your violation of these terms and conditions, any law, or the rights of any third party.
Applicable Law
By visiting the website, you agree that the laws of India, without regard to principles of conflict of laws, will govern these terms and conditions and any dispute of any sort that might arise between you and Malar Vikram.
Disputes
Any dispute relating in any way to your visit to the website or to products or services sold or distributed by Malar Vikram or through MalarVikram.com shall be submitted to confidential arbitration in Chennai, India, except that, to the extent you have in any manner violated or threatened to violate Malar Vikram’s intellectual property rights, Malar Vikram may seek injunctive or other appropriate relief in any court in India or internationally, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the Indian Arbitration Association. The arbitrator’s award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this agreement shall be joined to an arbitration involving any other party subject to this agreement, whether through class arbitration proceedings or otherwise.
Site Policies, Modification, and Severability
Please review our other policies, such as our pricing policy, posted on the website. These policies also govern your visit to the website. We reserve the right to make changes to our website, policies, and these terms and conditions at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.
Contact Information
If you have any questions, comments, or feedback about our pricing policy, please feel free to contact us at email - sales@malarvikram.com or call at +91-94422 93096. We are always happy to hear from you and assist you in any way we can.
Thank you for choosing MalarVikram.com