At Malar Vikram, we strive for your satisfaction with every purchase. If for any reason you need to make an exchange or return, please reach out to us. We are here to assist you.
For domestic returns, exchanges and refunds:
If the item you received isn't quite what you expected, we're happy to exchange it for a different size, color, or style. In the rare instance that a product from Malar Vikram is damaged, defective, or not as anticipated, you have the option to return it within 15 days of delivery. The product should be unused and in its original condition with the original invoice, packaging, and price tags. Reach out to us at firstname.lastname@example.org for assistance. Upon receipt, our customer care team will guide you through the quality check process and update you on the refund or exchange status.
Please note, we do not accept returns or exchanges for gift certificates, jewelry, or accessories once dispatched, unless due to a manufacturing defect. Items purchased at a discounted price are considered final sale and are not eligible for refund or exchange.
For international returns, exchanges and refunds:
We are unable to offer merchandise exchanges or returns for orders shipped internationally. In the event that the merchandise received is damaged, defective, or different from what was expected, please contact us at email@example.com within 48 hours of receiving the order.
Please be aware that refunds on international orders do not cover duties, taxes, or tariffs paid by the customer.
For further assistance or inquiries, kindly contact us at firstname.lastname@example.org. Your satisfaction is our priority at Malar Vikram.